Add seamless functionality to your business & avoid interruption with SRS

Make your business proactive with our SRS product that ensures effective IT implementation. It’s a platform with extensive solutions for your Quality analysis, Business Analyst and delivery teams. With the incorporation of the ticketing system, the SRS platform offers simplified ease for interaction within employees and customers.


With a central hub to handle the flow of information, SRS offers convenience to chat operators. SRS lets you follow the journey of your customer’s experience without any need of a third-party tracker. Our SRS software brings efficiency in your operations while exceeding customer expectations and making them your loyal advocates.

  • Single platform to handle customers
    The SRS software offers a single platform to comprehend all the customer conversations.
  • Saves time & effort
    With SRS software, you can automate your business processes and apply custom rules to save time and efforts.
  • Ease in collaboration
    SRS helps you collaborate with different departments and accelerate the resolution processes.


SRS software from Previse is a smart tool with excellent features. Despite making customer interaction facile, this software offers utmost integration of latest technologies to enhance its utility. With features like ticketing, inventory management and troubleshooting, it’s a customizable system with limitless development possibilities.

  • Equipped with custom ticket status with dashboard
    The exclusive SRS software has an inbuilt custom ticket status to enable you to manage all your customer inquiries and further make it feasible. The intuitive dashboard is the exclusive addition to make sure ease of functioning.
    1. Offers ease of comprehension for all the customers.
    2. Beneficial to meet customer expectations and enhance loyalty.
  • Influx of management ease with SLA & asset management
    The SRS software is equipped with Service Level Agreement management that streamlines your business processes to achieve the desired targets. Our asset management feature enables you to get the best results in no time.
  • Equipped with numerous features, SRS software is the perfect solution
    SRS brings you exclusive software that has built-in features to make your process facile. The tech-based robust ticketing system assignments along with report and tracking dashboard. Also, it has an automated email notification.

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