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Managed Services

Experience unparalleled uptime, productivity, and application security with our tailored managed services. We focus on client application management support needs by maximizing productivity, service cost optimization, and peace of mind, allowing clients to focus on their core business initiatives.
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Request more info
View case study

Improved
Uptime and Performance

Faster, Higher Quality Resolution

Cost Effectiveness

Key Features

Comprehensive
Monitoring

We provide continuous monitoring of uptime, performance, and accessibility with Tiered support, ticket logging, and SLA-based escalation procedures.

Proactive
Maintenance

We research vendor patches, bug fixes, and security notices, establish predictive maintenance schedules, and deliver actionable recommendations through detailed weekly reports.

Performance
Optimization

We set performance baselines and SLAs, leveraging monitoring and ticketing systems for proactive issue resolution, detailed reporting, analytics, and continuous improvement.

Security, Compliance and Reporting

We safeguard client applications through patching, scanning, and vulnerability testing, ensuring regulatory compliance with detailed records for reporting and remediation.

7/24/365
Capabilities

Provide around-the-clock monitoring, support, and escalation services that includes the ability to test, validate, and patch at optimal off-hours for clients.

Why Previse?

Previse is a trusted partner to an increasing number of industry leaders, providing comprehensive managed services for some of their most mission critical IT systems. Our full-stack multi-shore, follow-the-sun capabilities and expertise in application monitoring, maintenance, and support spanning bugs, patches, outages, performance, security, and compliance brings peace of mind to clients and the confidence that they can focus on growing their business while we focus on keeping their business running. We leverage an efficient system of ticketing and escalations across our team and the clients or other partner teams to track, manage, and collaborate on all issues, using comprehensive data reporting and analytics to provide continuous improvement and feedback to development and integration teams.

Case Studies

Financial

Data Governance and Cleansing

Board Room Alpha needed to extract and standardize executive data from thousands of inconsistent SEC filings to ensure accurate financial insights.

Grafana

ETL transformation Tool 

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Real estate

Automated & Manual Asset Inventory & Audit

Initial vendor’s migration automation to the new EIS platform failed in over 90% of data loads, causing major delays and client frustration

LanSweeper

Excel Pivot table exports

View Case Study
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